Privacy policy

Privacy Policy – Max Reach Tools

OVERVIEW

This Privacy Policy describes how Max Reach Tools (“we”, “us”, “our”) collects, uses, and protects the personal information you provide when you visit or make a purchase from www.maxreachtools.com (the “Site”).

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

SECTION 1 – INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect the following information:

  • Name
  • Billing and shipping address
  • Payment information (including credit card numbers, PayPal, or Shopify Payments)

  • Email address
  • Phone number

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Fulfill orders placed through the Site (including processing payment, shipping, and providing invoices).
  • Communicate with you regarding your orders or inquiries.
  • Screen for potential risk or fraud.
  • Improve and optimize our Site and services.
  • Send you marketing communications (only if you have opted in).

SECTION 3 – SHARING YOUR INFORMATION

We share your personal information with trusted third parties to help us operate our business and fulfill your orders. For example:

  • Shopify powers our online store and manages transactions.
  • We may share your information with shipping carriers to deliver your products.
  • We may share information to comply with legal obligations, enforce our Terms of Service, or protect our rights.

We do not sell or rent your personal information to third parties.

SECTION 4 – BEHAVIORAL ADVERTISING

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your preferences:

SECTION 5 – YOUR RIGHTS

If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request that your information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us at: contactus@maxreachtools.com.

SECTION 6 – DATA RETENTION

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

SECTION 7 – SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Your payment information is encrypted through Shopify Payments and handled securely in compliance with PCI-DSS standards.

SECTION 8 – COOKIES

Our Site uses cookies to improve your browsing experience and to analyze traffic. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some features of our Site may not function properly.

SECTION 9 – CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. Please review this page periodically for updates.

SECTION 10 – CONTACT INFORMATION

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

📧 contactus@maxreachtools.com
 📍 Miami, Florida, United States